Head of Support
EyeTell, Inc.California, United States
Posted February 27, 2026
Full Time
About the Company
EyeTell, Inc. is a full-scale production studio that specializes in transforming imagination into reality through cutting-edge technology. Our core business involves creating high-quality shows directly from clients' desktops, offering a unique blend of creativity and technical expertise. What sets us apart is our ability to bring complex visions to life efficiently and effectively, making us the go-to partner for innovative content producers.
Job Description
Head of Support to design and build support infrastructure for EyeTell users, establish support department, and lead team of support specialists as user base grows.
Requirements
- 10 years of experience in customer success or support, with 3+ years in a leadership role.
- Experience with modern support tools (Zendesk, Intercom, etc.).
- Excellent problem-solving skills and a user-first mindset.
Benefits
- Competitive salary and benefits
- Free lunch in the office
- Chance to make a significant impact on a growing company
