Senior Customer Solutions Engineer
FastlyDenver, Colorado, United States • San Francisco, California, United States
Posted March 24, 2026
132060 - 186444 USD
Full Time
About the Company
Fastly is a small company with a big reach, working hard to create a positive environment for our employees.
Job Description
Fastly is looking for a Senior Customer Solutions Engineer to be the primary technical contact and trusted advisor for Fastly customers, building long-term customer relationships with a foundation of proactive and thorough assistance.
Requirements
- At least 8+ years of related experience in Pre-Sales or Post-Sales in Sales Engineering, Technical Support, Technical Account Management, or Professional Services type roles
- Strong technical background and customer orientation
- Empathy and understanding of the customer
- Excellent verbal and written communication skills
- History of demonstrable organizational and project management skills
Benefits
- Comprehensive benefits package including medical, dental, and vision insurance
- Family planning, mental health support along with Employee Assistance Program
- Insurance (Life, Disability, and Accident)
- Flexible Vacation policy and up to 18 days of accrued paid sick leave
- 401(k) (including company match)
- Employee Stock Purchase Program
- 12 paid local holidays
- 12 paid company wellness days
