IT Support Specialist

Genstone is seeking an IT Support Specialist to provide technical analysis, installation, maintenance and modification of IT systems, and troubleshoot technical issues allocated from the company's enterprise ticketing system, ServiceNow.

Requirements

• High school diploma/ GED required; Bachelor’s degree in Computer Science, Business or related field preferred
• 2+ years’ experience in information technology
• 1+ years’ experience with ServiceNow Enterprise ticketing system or similar software preferred
• 1+ years’ experience working with Governance, Risk and Compliance (GRC) preferred
• Solid skills and experience in MS Word, Excel and Outlook
• Strong verbal and written communication skills; ability to communicate to nontechnical audience on technical issues

Benefits

• Medical, Dental and Vision Insurance
• Company Paid Life Insurance
• Disability Insurance
• Pet Insurance
• 401k Program with Employer Matching
• 3 Weeks Paid Time Off (PTO)
• Paid Holidays
• Wellness Initiatives
• Employee Assistance Program