Félix is a financial ecosystem for Latin immigrants in the U.S. We're building the future of remittances through a seamless, AI-powered WhatsApp experience. We're looking for a Data Analyst for our AI Team who is obsessed with making our chatbot & customer experience
Requirements
- 2-3+ years of experience as a Data Analyst, ideally within AI, NLP, or Product-focused teams
- Proven 1-2+ years of experience measuring Chatbot/LLM metrics
- Strong SQL skills (you’ll live in BigQuery / DBT / Firestore) and experience with BI tools like Omni / Tableau / PowerBI / Looker or similar
- Advanced English and Spanish
- Ability to explain to a non-technical stakeholder why a 1% drop in F1 score matters for our users and impact on other KPI’s
Benefits
- Competitive salary
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- Remote work environment
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave