Sales Support Representative- Residential Builder

Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the business from the ground up.

Requirements

• Work together with Sales associates to support customer needs by determining the best products and solutions.
• Ensure the delivery of personalized customer service through timely quotations and accurate sales orders.
• Coordinate deliveries on behalf of customers.
• Answer sales calls for general information, addressing and resolving customer concerns or questions.
• Ability to effectively use customer relationship management (CRM) system and phone system.
• 0-3 years of sales and/or customer service experience is preferred.
• Experience in plumbing, HVAC, or other trades is a plus

Benefits

• Competitive offering including health, dental, vision, paid time off, life insurance and a 401(k) with a company match.
• Mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
• Bonus or Incentive Plan eligibility