Technical Account Manager

FICO is a leading global analytics software company looking for a Technical Account Manager to provide technical support for a large client, manage IT relationships, and develop technology solution knowledge.

Requirements

• Provide technical support for a large client
• Manage IT relationships and concerns for the client
• Develop overall technology solution knowledge within the relevant clients
• Manage customer satisfaction from a technology solution standpoint
• Collaborate with the Cyber Security team to ensure security policies are addressed with the client
• Build trusted relationships with a broad spectrum of stakeholders

Benefits

• Highly competitive compensation
• Benefits and rewards programs
• Work-life balance
• Employee resource groups
• Social events to promote interaction and camaraderie