Account Manager

Fidus is a global high-tech design firm seeking an Account Manager to support Business Development Managers in a defined territory, owning day-to-day account coverage, nurturing relationships, and helping progress opportunities for Fidus' electronic design services.

Requirements

• Manage a portfolio of assigned accounts within the territory, acting as a primary point of contact in partnership with the BDM.
• Execute structured account touch plans to increase contact coverage, build relationships, and maintain top of mind awareness of Fidus.
• Support pipeline creation by qualifying inbound leads, following up on marketing campaigns, and booking discovery meetings for the BDM.
• Track account activity, contacts, opportunities, and tasks in CRM with high data quality and discipline.
• Monitor customer satisfaction on active projects, help identify issues early, and route them to the right internal owner for resolution.
• Contribute to account plans, account mapping, and territory reviews, including simple revenue and activity reporting.

Benefits

• Opportunity to work with a global high-tech design firm
• Collaborative and diverse work environment
• Chance to work on complex engineering design services projects