Customer Support Engineer (Remote)

Customer Support Engineer at Files.com. Solve complex technical issues, influence product direction, and keep 4,000+ enterprise customers successful.

Requirements

• Technical depth and daily challenge
• Support with leverage
• Career mobility
• Tight-knit, high-performance culture

Benefits

• 100% Paid Health, Dental & Vision
• 401(k) with 4% Company Match
• Equity Grants for Every Employee
• Paid Parental Leave
• 20 PTO Days + 11 Holidays + Full Company Winter Break
• $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts
• Team Travel to NYC, Austin, San Diego, and More