Customer Relationship Executive/Manager
Financial TimesJapan
Posted February 3, 2026
Full Time
About the Company
The Financial Times is a leading news organisation globally recognised for its authority, integrity, and accuracy, with a mission to deliver quality information and services worldwide.
Job Description
The Financial Times is seeking a Customer Relationship Executive/Manager to be responsible for retaining and growing the bank of business in which they are allocated. The role involves building strong relationships with clients, developing an annual sales plan, and working closely with the Customer Success team to support retention and upsell. The ideal candidate will have strong organisation skills, a strategic mindset, and the ability to work collaboratively as part of a team.
Requirements
- Strong negotiation skills and excellent relationship management and account management
- Ability to work collaboratively as part of a team to succeed
- High level of initiative, motivation, and ability to network both internally and externally to identify opportunities and maintain/build relationships
Benefits
- Generous annual leave
- Medical cover
- Inclusive parental leave packages
- Subsidised gym memberships
- Opportunities to give back to the community