Senior Customer Success Manager
Findhelp, A Public Benefit CorporationMadison, Wisconsin, United States • Austin, Texas, United States
Posted December 7, 2023
98400 - 123000 USD
Full Time
About the Company
Findhelp is a mission-driven organization that provides a comprehensive platform for social care resources.
Job Description
Findhelp is a mission-driven organization that provides a comprehensive platform for social care resources. We are looking for a Senior Customer Success Manager to build lasting customer relationships and drive product adoption.
Requirements
- Proactively engage clients to drive product adoption and optimal product experiences
- Develop & maintain relationships with key customer champions
- Manage client and project communications
- Track customer usage metrics and respond to customer deployment or product issues
Benefits
- 401k & equity grants
- Free food and onsite gym
- Paid parental leave
- Competitive PTO & 10 paid holidays
- Employee only paid Health, Dental, and Vision insurance
- Dog-friendly office
- 24/7 access to telemedicine and counseling
- Book Purchasing Program
