Senior Staff Technical Solutions Account Manager

Findhelp is a comprehensive platform that connects people to social care resources. As a Senior Staff Technical Solutions Account Manager, you will drive and champion customer success by providing technical solutioning, customer and partner support, and project management of our technical capabilities.

Requirements

• 7+ years experience in roles relating to technical solutions and customer support
• Expert at tailoring communication to audience
• Technically adept, troubleshooting problems and identifying resolutions
• Build bridges, not walls, and willing to help others
• Detail oriented and analytical skills

Benefits

• 401k & equity grants
• Free food and onsite gym at Austin HQ
• Paid parental leave
• Competitive PTO & 10 paid holidays
• Employee only paid Health, Dental, and Vision insurance
• Dog-friendly office in Austin HQ
• 24/7 access to telemedicine and counseling
• Book Purchasing Program