Customer Success Engineer - EMEA

Fingerprint empowers developers to stop online fraud at the source. We are a globally dispersed, 100% remote company with a strong open-source focus. We are seeking a Customer Success Engineer to join our Customer Success team.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related technical field.
• Proven 3-6 years of experience in a customer-facing role, preferably as a Customer Success Engineer or Technical Support Engineer, with a focus on API products.
• Strong proficiency in JavaScript, with a demonstrated ability to create and maintain automation scripts.
• Solid understanding of API concepts, RESTful architecture, and web services.
• Prior experience with API testing tools and frameworks is a plus.
• Prior experience with mobile app development is a plus.
• Prior experience with SQL is a plus.
• Excellent problem-solving and debugging skills, with an analytical approach to troubleshooting.
• Outstanding communication and interpersonal skills, with the ability to communicate technical concepts effectively to diverse audiences.
• Self-motivated, proactive, and able to work independently as well as collaboratively within a team.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Relocation Assistance