Customer Delivery Manager
FinixSan Francisco, California, United States
Posted November 21, 2025
Full Time
About the Company
Finix is a full-stack acquirer processor, empowering businesses of all sizes with flexible, modern payment solutions.
Job Description
Finix is seeking a relationship-focused and detail-oriented Customer Delivery Manager to manage Finix’s strategic customer base. The Customer Delivery Manager strives to increase Finix’s long-term value by aligning strategic and key initiatives with those of our Customers and Partners.
Requirements
- 3+ years of experience in Relationship Management, or similar roles at a top technology payments company
- Experience working closely with Tier 1 SaaS and technology companies, financial institutions, and/or card networks at senior levels
- Excellent, thoughtful written and verbal communication skills
- Experience with contract renewals and negotiation
- Ability to identify product gaps and realize opportunities to solve with new or existing products (cross-sell/Upsell)
- Strong product instincts and ability to identify opportunities for customers to utilize existing and in-development products
- Prior knowledge/experience in the payment industry
- Ability to partner with Finix product organization to build world-class features for existing customers
Benefits
- Base Salary Range: $100,000 - 170,000 OTE/yr
- Equity
- Benefits
