Customer Success Associate (PHILIPPINES Remote)
First AdvantageMuntinlupa, Philippines • Manila, Philippines
Posted April 28, 2026
Full Time
About the Company
First Advantage is a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices.
Job Description
We are looking for a Customer Services Specialist to join our Client Operations Support team. The successful candidate will be responsible for delivering exceptional client experiences and ensuring client satisfaction. The role requires strong communication and interpersonal skills, as well as the ability to work independently and take initiative.
Requirements
- Bachelor's degree in Business, Marketing, Commerce, or related fields
- 1–2 years in B2B customer service or client-facing roles and experience in client management
- Strong communication and interpersonal skills
- Highly organized and detail-oriented
- Proactive, customer-focused mindset
- Ability to take initiative and work independently
Benefits
- Normal office environment with flexible working hours
- Opportunity to grow your career in client operations and relationship management
