Patient Advocate Specialist
Firstsource SolutionsUnited States
Posted May 20, 2026
28000 - 38000 USD
Full Time
About the Company
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company established in 2001, offers specialized Business Process Services (BPS) with hyper-focused domain-centered teams and cutting-edge technology. The company provides transformational solutions in healthcare, banking, communications, media, and other industries, driven by a commitment to solving clients' biggest challenges. With over 32,898 employees and a presence in multiple global markets, Firstsource Solutions is a trusted growth partner for over 200 leading brands, including Fortune 500 and FTSE 100 companies.
Job Description
Patient Advocate Specialist to resolve account balances for medical services and assist patients in applying for state and federal assistance programs.
Requirements
- High school diploma or equivalent
- Previous customer service/call center experience
- Previous experience with medical coding or billing
- Ability to type 30-40 wpm
- Ability to effectively work and communicate with coworkers, patients, and outside agencies
- Ability to present oneself in a courteous and professional manner at all times
- Ability to stay on task with little or no management supervision
- Demonstrate initiative and creativity in fulfilling job responsibilities
- Excellent organization skills
- Ability to prioritize multiple tasks in a busy work environment
- Reliability of task completion and follow-up
Benefits
- Medical
- Vision
- Dental
- 401K
- Paid Time Off
