FICC Major Incident Management SRT

We're Fiserv, a global leader in Fintech and payments, and we're seeking a highly skilled Major Incident Management SRT associate to join the FICC. This candidate will be responsible for working high-pressure situations as the Lead Major Incident Manager for issues which are (or could) impact our IT services.

Requirements

• 6 years of experience in a Command Center or similar environment
• 3 years of experience working highly visible and significant impacting Major Incidents
• 3 years of experience in Service Management
• 3 years of experience communicating directly with C-level associates
• Proficiency in Command Center technologies and software
• Proficient in working with MS Office Tools (Power BI, Excel, Power Point, Teams) and ServiceNow

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan