Major Incident Management SRT
FiservNew Jersey, United States ⢠Omaha, Nebraska, United States
Posted February 26, 2026
120000 - 198000 USD
Full Time
About the Company
Fiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers.
Job Description
We are seeking a highly skilled, detail-oriented, and motivated Major Incident Management SRT (Senior Response Team) associate to join the FICC (Fiserv Incident Command Center).
Requirements
- Minimum 6 years of experience in a Command Center or similar environment
- Minimum 3 years of experience working highly visible and significant impacting Major Incidents
- Minimum 3 years of experience in Service Management
- Minimum 3 years of experience communicating directly (both written and verbal) with C-level associates
- Proficiency in Command Center technologies and software
- Proficient in working with MS Office Tools (Power BI, Excel, Power Point, Teams) and ServiceNow
Benefits
- Annual incentive opportunity
- Equity awards
- 401k Matching
- Health insurance
- Paid time off