Senior Business Analyst

FISPAN is seeking a Senior Business Analyst to own Payments & Bank Connectivity for multiple dedicated bank partners. The Senior BA will be the primary liaison between bank partners and FISPAN's Engineering, QA, PMO and Support teams, and will influence the platform strategy for scaling safe, reusable connectivity.

Requirements

• Act as FISPAN’s single technical/business lead for assigned bank partners.
• Translate commercial commitments and bank requirements into detailed Scoping Documents, data mappings, transformation rules, interface diagrams, and E2E test plans.
• Produce and maintain JIRA epics/stories with clear, testable Given/When/Then acceptance criteria; ensure Definition of Ready (functional test cases in GitHub) is enforced.
• Coordinate design reviews with Technical Bank SMEs, Architecture and Engineering; document and manage platform vs bank-specific exceptions.
• Lead certification and UAT with banks: coordinate QA E2E automation, manage sandbox/mocks (Montebank/SFTP) and secure certification sign-off.
• Validate production readiness: runbooks, monitoring/alerting, key/certificate lifecycle management, rollback plans and support handover.
• Own incident escalation and post-mortems for assigned connectors; drive durable remediation.
• Champion BA/connectivity standards and reusable artifacts; mentor junior BAs and raise the team’s capability.

Benefits

• Extended health and dental benefits
• Paid time off
• Savings and retirement plan matching
• Parenthood top-up
• Mentorship programs, and leadership series