Customer Experience

Role Overview

Lead a team to achieve customer service score goals, maintain store cleanliness, and ensure a WOWplace experience. Partner with the store manager to recruit, train, and develop crew members. Perform store manager duties in absence.

What You Will Do

Train crew on customer service, lead front-end operations, and maintain store cleanliness. Perform opening and closing procedures, and perform store maintenance.

Why It Might Be a Fit

Requires 2+ years of management experience, excellent communication skills, and ability to multi-task. Must be able to work a flexible schedule and maintain composure under pressure.

Requirements

• High School Graduate or equivalent
• College experience preferred
• Minimum 2 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

Benefits

• health coverage
• financial and personal wellness
• flexible schedule
• reasonable accommodations for individuals with disabilities