NOC Tech I
Five9Manila, Philippines
Posted December 19, 2025
Full Time
About the Company
Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Job Description
Join us in bringing joy to customer experience as a NOC Tech I at Five9, a leading provider of cloud contact center software.
Requirements
- Monitor system performance and services in the cloud infrastructure
- Perform regular checks on systems and services
- Provide timely response to incidents and outages
- Respond and resolve customer escalations
- Turn up customer applications and services
- Open and track to resolution carrier and internal tickets
Benefits
- Company stocks
- Annual merit increase
- 15% night shift differential pay
- Paid Leave with Cash Conversion
- HMO with free dependents
- Retirement Plan
- Life Insurance
- Internet and meal allowance while on work from home setup
- Employee Assistance Program
- Government-mandated Benefits