Technical Solutions Specialist - Network/Telecoms

Join us in bringing joy to customer experience as a Technical Solutions Specialist - Network/Telecoms. We're a leading provider of cloud contact center software, and we're looking for someone to diagnose and resolve complex network and telecom issues using advanced analytical tools and techniques.

Requirements

• At least 5 years of professional experience
• Minimum of 3 years working in network and telecom analysis or a related role
• Technical skills in troubleshooting complex technical issues
• Analytical expertise with strong data analysis skills
• Exceptional communication and presentation abilities
• Knowledge of contact center operations

Benefits

• Company stocks
• Annual merit increase based on performance
• 15% night shift differential pay
• Paid Leave with Cash Conversion
• HMO with free dependents
• Retirement Plan
• Life Insurance
• Employee Assistance Program for mental and social well-being
• Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)