Technical Account Manager
Five9Manila, Philippines
Posted October 20, 2025
Full Time
About the Company
Five9 offers a comprehensive suite of customer experience (CX) solutions powered by AI, enabling seamless, efficient, and hyper-personalized interactions. Our unified cloud-native platform integrates AI and human agents to meet unique customer needs, driving better business outcomes. Trusted by over 3,000 customers globally, Five9 leverages its AI, technology, and expertise to elevate CX.
Job Description
Five9 is seeking a Technical Account Manager to support their rapidly growing customer base by providing customized solutions and ensuring high customer satisfaction. The role involves account management, technical consulting, and troubleshooting, with a focus on building relationships and understanding client needs. Five9 values a team-first culture and fosters innovation and inclusivity.
Requirements
- Provide excellent account management, project management, and technical consulting to Five9's clients.
- Build and maintain 'Trusted Advisor' relationships with clients.
- Articulate the value of Five9's services and solutions.
- Manage service interruptions and communicate with internal teams.
- Provide customer support and manage service operations.
Benefits
- Company stocks
- Annual merit increase
- Paid Leave
- Retirement Plan
- Life Insurance
