Front Office Agent (m/w/d)

We are looking for a Front Office Agent to join our team. Your tasks will include checking in and out guests, providing professional and personalized guest service, and adhering to our credit policy. You will also be responsible for independent cash handling and billing, handling inquiries and complaints, and managing customer addresses.

Requirements

• Completed vocational training in hotel management or comparable qualification
• First experiences in this or a similar position desirable
• Knowledge of the hotel software Protel desirable
• Secure handling of MS Office
• Fluent German and English skills desirable
• Careful and reliable working method

Benefits

• Unlimited employment contract
• Sunday, holiday and night shift premiums
• Employee cafeteria (also vegetarian)
• Work clothes including cleaning
• Furnished staff accommodations available
• 30% discount in all our gastronomic outlets and further discounts
• Active and digital training opportunities
• Consideration of your work-life balance
• Discounted overnight stays in the German-speaking region /Perso Nights