As a Technical Support Specialist, you will help provide excellent technical support to our customers through email, chat, or virtual meetings, and work closely with our product team to improve the user experience.
Requirements
- Experience in technical support or a similar function in customer support in the SaaS environment
- Technical affinity and expertise in a dynamic, agile environment
- Strong communication skills, the ability to build trust quickly, and proactive problem-solving skills
Benefits
- Annual training budget for personal development
- Regular team events
- Furnished company apartments in office proximity if needed
- Optional Wellpass or Deutschlandticket (after probation period)