Technical Support Specialist
FlexspringMontreal, Quebec, Canada
Posted March 30, 2026
Full Time
About the Company
At Flexspring, we make HR systems work better - together. Founded in 2013, Flexspring is a trusted expert in HR data integration (HRIS, payroll, and business systems).
Job Description
As a Technical Support Specialist at Flexspring, you will work at the intersection of client support, software development, and system integrations. You will troubleshoot integration issues, deliver timely resolutions, and ensure a high-quality customer experience. The role involves working with APIs, data flows, and system integrations in a real production environment.
Requirements
- 3+ years of experience in technical support, application support, or software support within a SaaS or similar environment
- Experience with object-oriented programming (Java, C#, Python, or similar)
- Experience working with APIs, integrations, or software systems in a production environment
- Strong problem-solving and critical thinking skills, with the ability to troubleshoot both technical and business issues
- Excellent attention to detail and ability to diagnose issues efficiently
- Strong communication skills and a customer-focused mindset
Benefits
- 4 weeks of paid vacation annually
- Comprehensive health benefits for you and your family
- Home office setup support
- Team events and opportunities to connect
- Competitive salary
