Admissions Follow-Up Coordinator (Hybrid - Guadalajara, Jalisco)

We are seeking a Lead Follow-Up Specialist to support our sales and admissions efforts by following up with inbound leads and coordinating tours with our assisted living communities.

Requirements

• Advanced English proficiency (spoken and written)
• Experience working with US-based clients or customers
• Previous experience in lead follow-up, inside sales, customer service, or a similar client-facing role
• Hands-on experience using CRM systems (HubSpot, Salesforce, Zoho, or similar platforms)
• Strong attention to detail and ability to manage multiple leads simultaneously
• Excellent communication and interpersonal skills, with a high level of empathy
• Comfortable handling frequent phone-based interactions

Benefits

• Christmas Bonus: 30 days, to be paid in December.
• Major Medical Expense Insurance: Coverage up to $20,000,000.00 MXN.
• Minor Medical Insurance: VRIM membership with special discounts on doctor’s appointments and accident reimbursements.
• Dental Insurance: Always smile with confidence!
• Life Insurance
• Vacation Days: 12 vacation days.
• Floating Holidays: 3
• Cell Phone Reimbursement & Transportation Subsidy.
• Hybrid Scheme: Enjoy the best of both worlds, remote and in-office work.
• Multicultural Exposure: Work with operations within Mexico and the United States.
• MezTal Internal Events: Strike a healthy balance between your professional and personal goals.
• Exclusive Discounts: Benefits with different companies for being part of MezTal.
• Academic Agreements: Access to national universities and language schools.
• Career Growth: We will search for the best conditions for progressing in your career.