Représentant(e) - Expérience client - Bilingue

Client Experience Representative at FLO: create memorable experiences for B2B and B2C clients, shape the future of sustainable mobility, and provide high-quality service in electric vehicle charging stations.

Requirements

• Post-secondary education in any relevant field
• Minimum of two years of experience in a customer service role
• Excellent French and English communication skills
• Proficiency in Microsoft Office suite
• Ability to perform Level 1 diagnostics and navigate various technological tools effectively

Benefits

• REER collective: Employer contribution up to 2%
• Welcome days: 5 days to start at FLO
• Recharge days: 5 paid vacation days
• Summer Fridays: Afternoon freedom
• Telemedicine: Easy access
• Increased vacation: Recognized experience
• EV advantages: Home charging station offered
• Friend discount: Share FLO benefits
• Insurance: Complete coverage
• Culture: Humanity and proximity leadership
• Parental leave: 5 additional days beyond the RQAP