Client Experience Representative at FLO: create memorable experiences for B2B and B2C clients, shape the future of sustainable mobility, and provide high-quality service in electric vehicle charging stations.
Requirements
- Post-secondary education in any relevant field
- Minimum of two years of experience in a customer service role
- Excellent French and English communication skills
- Proficiency in Microsoft Office suite
- Ability to perform Level 1 diagnostics and navigate various technological tools effectively
Benefits
- REER collective: Employer contribution up to 2%
- Welcome days: 5 days to start at FLO
- Recharge days: 5 paid vacation days
- Summer Fridays: Afternoon freedom
- Telemedicine: Easy access
- Increased vacation: Recognized experience
- EV advantages: Home charging station offered
- Friend discount: Share FLO benefits
- Insurance: Complete coverage
- Culture: Humanity and proximity leadership
- Parental leave: 5 additional days beyond the RQAP