Technical Support Engineer
FloQastLos Angeles, California, United States
Posted June 1, 2026
Full Time
About the Company
FloQast is the leading AI-powered Accounting Transformation Platform, uniquely built by former accountants for accountants. We automate complex, recurring accounting workflows—transforming preparers into strategic reviewers and relieving accountants from tedious manual work.
Job Description
FloQast is seeking a Technical Support Engineer to join their team. The successful candidate will provide technical support to customers, troubleshoot and resolve technical issues, and develop expertise in assigned areas. The role requires 2+ years of experience in Technical Support, IT, or a related field, and a degree in a relevant field. The company is committed to operating fair and unbiased recruitment procedures and welcomes people of different backgrounds, experiences, abilities, and perspectives.
Requirements
- 2+ years of experience in Technical Support, IT, or a related technical field
- High EQ with the ability to assess customer urgency and deliver accurate, timely, and empathetic support
- Strong technical aptitude with the ability to quickly gain proficiency in complex products
- Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences
- Team-first attitude and experience working cross-functionally with Engineering, Product, Customer Success, etc.
- Proven ability to multi-task, prioritize, and manage time effectively in a fast-paced environment
Benefits
- Paid time off
- 401k Matching
- Retirement Plan
