Sales Support Executive

The Sales Support Executive plays a key role in supporting sales representatives and serving as a customer service specialist for overseas agents, ensuring customer satisfaction and smooth collaboration between agents, suppliers, and the sales team.

Requirements

• Assist the sales and management teams with marketing activities and sales initiatives.
• Support sourcing and coordination of all logistics solutions (Air/Charter/LCL/FCL/RORO/Breakbulk/Cross-border/Project Cargo) and manage relationships with overseas agents.
• Ensure the satisfaction of customers, suppliers, and agents at all times.
• Manage assigned products to maximize economic benefits for the company while maintaining the reputation of products and suppliers.
• Prepare, present, and discuss quotations for logistics services with overseas agents.
• Conduct market research and relay customer feedback to vendors to inform strategic decisions.
• Handle procurement, cost comparisons, and compile all shipment or project-related costs and solutions.
• Build and maintain strong relationships with overseas agents, carrier lines, air agents, and local suppliers.
• Maintain an approachable and professional demeanor to address concerns from customers, suppliers, and colleagues.
• Perform other duties as assigned to support the sales team and business objectives.