Provide effective and efficient service that meets the customer’s standards for service and quality as a Customer Service Representative I at Formosa Plastics Corporation, U.S.A.
Requirements
- 1-5 years experience in the customer service field
- Ability to handle small, medium, and large accounts with complex product portfolios
- Excellent English verbal and/or multilingual
- Ability to read, analyze, and interpret emails, purchase orders, contracts, and job related reports
- Strong phone etiquette and ability to answer phone within 3 rings if available
- Use of Microsoft Office Excel, Word, and Outlook
Benefits
- Health Coverage and Perks
- Flexible spending accounts for health, dependent care
- Short-term Disability
- Long-term Disability
- Group Term Life, Dependent and Supplemental Life Insurance
- Tuition Reimbursement
- 10 Paid Holidays
- Paid Time Off for a balanced life (Vacation, Sick and Personal Time)
- FlexTime Available
- Competitive Compensation