CUSTOMER SERVICE REP. I

Provide effective and efficient service that meets the customer’s standards for service and quality as a Customer Service Representative I at Formosa Plastics Corporation, U.S.A.

Requirements

• 1-5 years experience in the customer service field
• Ability to handle small, medium, and large accounts with complex product portfolios
• Excellent English verbal and/or multilingual
• Ability to read, analyze, and interpret emails, purchase orders, contracts, and job related reports
• Strong phone etiquette and ability to answer phone within 3 rings if available
• Use of Microsoft Office Excel, Word, and Outlook

Benefits

• Health Coverage and Perks
• Flexible spending accounts for health, dependent care
• Short-term Disability
• Long-term Disability
• Group Term Life, Dependent and Supplemental Life Insurance
• Tuition Reimbursement
• 10 Paid Holidays
• Paid Time Off for a balanced life (Vacation, Sick and Personal Time)
• FlexTime Available
• Competitive Compensation