Renewals Representative

Renewals Representative supports all operational functions of the full Renewal Sales cycle, including interfacing with customers and sales teams, generating install base asset reports, and managing inbound renewal email aliases. The role requires a strong understanding of Salesforce and other software applications, as well as excellent communication and analytical skills. The Renewal Representative will be responsible for meeting daily/weekly SLAs, maintaining high customer satisfaction ratings, and meeting quota targets. The role involves working in a fast-paced environment and is tied to territory Renewal goals.

Requirements

• Bachelor's degree or relevant work experience
• 1+ year of Renewals, Sales or Operations experience
• Track record of meeting monthly, quarterly or annual individual or team quotas
• Knowledge of commonly used terminology & products within the Cyber Security field
• Understanding of B2B Channel Sales & Direct Sales motions

Benefits

• 100% company paid medical, dental, and vision coverage
• Health Spending Account and Personal Spending Account
• Employee & Family Assistance Plan (EFAP)
• Critical illness, disability, and life insurance
• Group Registered Retirement Savings Plan (RRSP) with company match
• Competitive Paid Time Off and flexible leave policies
• On-target earnings (OTE) $60,000 - $85,000 annually