Technical Customer Success Manager

Fortinet is seeking a Technical Customer Success Manager to provide exceptional customer service for their growing business. The role involves proactively engaging with clients, conducting security-related conversations, establishing communication channels, and developing core competency in Fortinet products. It's an opportunity to grow within an innovative environment and make a difference in cybersecurity.

Requirements

• 5+ years of experience with incident response, threat hunting, SOC, or similar security-oriented roles.
• 3+ years of experience managing vendor, client, and cross-functional teams.
• Excellent analytical and problem-solving skills and customer commitment.
• High level of interpersonal and communication skills.
• In-depth experience with SOAR and SIEM technologies.
• At least 3 years of experience on network security solutions.

Benefits

• Competitive Total Rewards package