Technical Customer Success Manager

Fortinet is seeking a dynamic Technical Customer Success Manager to serve their growing customer base. The role focuses on proactive engagement with customers, providing solutions for security capabilities, establishing regular communication, and contributing to Fortinet's mission of safeguarding data. This is an opportunity to develop networking security skills and contribute to a fast-paced, innovative environment.

Requirements

• 5+ years of experience with incident response, threat hunting, SOC, or similar security roles
• 3+ years of experience managing relationships with vendors and cross-functional teams
• Excellent analytical and problem-solving skills with a strong sense of customer commitment
• High level of interpersonal and communication skills
• In-depth experience with Security Orchestration, Automation and Response (SOAR) and Security Information and Event Management (SIEM) technologies

Benefits

• Competitive Total Rewards package
• Supportive work environment
• Opportunity for professional growth