Technical Support Engineer

Fortinet is seeking a skilled Technical Support Engineer to join their growing TAC team in EMEA. This role involves providing technical support to partners and customers, troubleshooting real-time issues, and reporting software/hardware problems to the R&D department. The ideal candidate is fluent in English and has in-depth knowledge of networking/security principles.

Requirements

• Fluent English and other CEE languages
• 10+ years of experience in networking or security industry
• In-depth knowledge of TCP/IP
• Hands on experience with firewalls/IPS/Mail Security Gateways
• Proficient spoken and written English
• Positive, communicative and customer oriented attitude
• Ability to work in multicultural team environment
• Quick learner
• In-depth knowledge of dynamic routing protocols (OSPF, BGP)
• Good knowledge of authentication protocols and methods
• Familiar with web application security (exploits preferred)
• Knowledge of scripting / programming / automation
• Fortinet certification (NSE4 Fortigate Adminsitrator) and related knowledge

Benefits

• Competitive compensation
• Exciting work environment