Technical Support Engineer - 2
FortinetKarnataka, India
Posted September 5, 2025
Full Time
About the Company
Fortinet makes possible a trusted digital world by protecting people, devices, and data everywhere to securely accelerate digital transformation.
Job Description
Fortinet is seeking a Technical Support Engineer to provide exceptional customer service for loyal customers. This role focuses on troubleshooting, resolution, and relationship building with customers in SAARC, ME, and EMEA regions. The ideal candidate will be energetic, passionate about Fortinet, and have a strong understanding of network security.
Requirements
- Fortinet Certified Professional (FCP) or CCNA/CCNP certified
- Good understanding of data networking protocols (TCP/IP, routing, and switching fundamentals)
- Strong troubleshooting and problem-solving skills in various OSI layer protocols
- Hands-on experience with IPsec, SSL, SD-WAN, authentication, WAF, VoIP, and hardware redundancy
- Working knowledge of Linux, virtualization technologies, and cloud computing
- 6+ years of experience in computer networking or security
- Excellent communication skills
- 6+ years of experience in the computer networking or security industry
Benefits
- Supportive work environment
- Competitive Total Rewards package
- Challenges and enjoyable career journey
