Reporting to ETAC Manager, the Technical Support Engineer will act as the main contact point for customers and partners for technical break/fix or configuration inquiries for FortiGate and FortiAuthenticator.
Requirements
- 6+ years of experience in networking or security industry
- In-depth knowledge of TCP/IP
- Hands on experience with security devices Firewalls/IPS/Mail Security Gateways
- Proficient spoken and written English and German language
- Excellent troubleshooting and problem-solving skills
- Strong written and verbal communication skills
Benefits
- Competitive salary and benefits
- Opportunity to work with a leading cybersecurity company
- Chance to work with a multicultural team
- Professional growth and development opportunities