The Inside Sales Specialist will proactively manage customer interactions, identify sales opportunities, and progress them through the sales funnel while collaborating closely with Field Sales, Marketing, and Order Management teams. The role involves balancing structured sales processes with autonomy, leveraging CRM and sales tools, and continuously developing both customer relationships and business potential within the assigned territory.
Requirements
- Actively seek out accounts within the designated region to grow both new and current businesses by identifying contacts, understanding customer needs, and discovering ongoing or future projects that can become sales opportunities.
- Identify, qualify, and develop sales opportunities by researching target accounts, mapping decision-makers, and engaging relevant stakeholders.
- Perform all Inside Sales activities, including but not limited to lead (MQL) qualification, opportunity creation, and appointment setting for Field Sales teams.
- Actively manage and progress opportunities through all stages of the sales funnel, executing defined activities to move deals forward in line with funnel management and sales stage requirements.
- Work closely with Field Sales colleagues to identify key contacts and growth opportunities within Flukeās installed base and prospect accounts.
- Serve as a first point of contact for End users and Field Sales colleagues for commercial and sales-related inquiries via phone and email.
- Provide accurate forecasts and maintain CRM data quality, ensuring timely updates on opportunity status, pipeline health, and sales outcomes.
Benefits
- Bonus as part of the total compensation package