Customer Care Engineer (Technical Support Engineer)
Forward Networks, Inc.Australia
Posted April 28, 2026
Full Time
About the Company
Forward Networks is a people-centric, innovative company that offers a culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.
Job Description
Forward Networks is looking for a Customer Care Engineer (Technical Support Engineer) to provide world-class post-sales customer support and technical leadership to our client base.
Requirements
- 3+ years of technical customer support experience
- Experience working at a technical support center assisting a variety of customers
- Ability to cover NAM EST time zones
- Participate in after hours on-call rotation
