Customer Success Manager
FOSSADenver, Colorado, United States
Posted February 24, 2026
120000 - 160000 USD
Full Time
About the Company
FOSSA is a rapidly growing series-B company with a distributed team.
Job Description
FOSSA is a rapidly growing series-B company with a distributed team. As a Customer Success Manager, you will own and account for valued clients, guide customers through the FOSSA customer journey, and establish relationships within your book of business.
Requirements
- At least 5 years of Customer Success Management / Account Management experience
- Proven track record of managing 7-figure ARR customers, achieving 130%+ net dollar retention
- Proven track record of managing $5+ Million in ARR
- Prior experience with a highly technical product required
- High degree of communication confidence
- High degree of proficiency in Salesforce CRM, Google Suite, Modern SaaS CS tools
- Previous SaaS experience
- Emotional intelligence, ability to pick up interpersonal, unspoken communication
- Ability to travel up to 20% of the time to meet with customers as needed
Benefits
- Competitive salary and equity package
- Unlimited PTO
