Director of Operations

We are seeking an experienced Director of Operations to build the operational layer between functions and the COO, freeing strategic capacity at the top while ensuring execution doesn't slip as we scale.

Requirements

• 5+ years in operations leadership
• Direct management of multiple functions or teams
• Agency experience in digital, creative, content, or marketing agency
• Demonstrated ability to build and develop managers
• Experience in a high-growth environment
• Strong process design instincts
• Fluency in project management best practices
• Experience with remote-first, globally distributed teams
• Comfortable using LLMs and AI tools

Benefits

• Base Pay: $110,000–$125,000 CAD
• Variable Compensation: Individual performance bonus (15–20% of base) and company-wide profit sharing