Customer Service Advisor - English
FoundeverMassachusetts, United States
Posted January 28, 2026
Full Time
About the Company
Foundever is a global leader in customer experience (CX), providing innovative solutions to support operational needs and deliver seamless experiences to customers. With over 150,000 associates and +9 million daily conversations across 45 countries, Foundever combines global scale with an agile, entrepreneurial culture to help companies transform their CX strategies.
Job Description
Customer Service Advisor - English: Provide excellent service to customers via phone and email, handle customer cases, and promote the company's brand and image.
Requirements
- Very good time flexibility to work 44 hours per week on a rotating basis;
- Have at least a baccalaureate
- Have an excellent command of business English (level C1 written and spoken)
- Proven experience in the commercial field, ideally in a call center, and preferably in a project focused on customer satisfaction
- Recognizes the field and values of meditation and its real benefits
Benefits
- Permanent contract (CDI)
- Social security
- Private health insurance
- Transportation provided for closing hours