Customer Service Advisor - Italian
FoundeverMassachusetts, United States
Posted January 28, 2026
Full Time
About the Company
Foundever is a global leader in customer experience (CX), providing innovative solutions to support operational needs and deliver seamless experiences to customers. With over 150,000 associates and +9 million daily conversations across 45 countries, Foundever combines global scale with an agile, entrepreneurial culture to help companies transform their CX strategies.
Job Description
Customer Service Advisor to manage client transactions, represent the company, and promote products and services. Requires a high school diploma, excellent Italian language skills, and good interpersonal skills.
Requirements
- High school diploma
- Excellent command of Italian
- Intermediate level of English
- Good mastery of customer relationship management (CRM) techniques
- Good interpersonal skills
- Ability to demonstrate empathy and understanding of customer needs
Benefits
- Training for certification
- Sales bonus
- Performance bonus
- Evolving salary
- CNSS subscription
- Private health insurance
- Social club