Customer Support Specialist with Hebrew and English (Nightshift)
Foundever®Sofia, Sofia-City, Bulgaria
Posted September 25, 2025
Contract / Temporary
About the Company
Foundever is a global leader in customer experience (CX), providing innovative solutions to support operational needs and deliver seamless experiences to customers. With over 150,000 associates and +9 million daily conversations across 45 countries, Foundever combines global scale with an agile, entrepreneurial culture to help companies transform their CX strategies.
Job Description
FoundeverTM is seeking a Customer Support Specialist with excellent command of Hebrew and English (night shift) to provide excellent customer service. The role involves resolving customer queries, providing product and service information, and collaborating within a contact center. It's a remote position with opportunities for career growth and corporate development.
Requirements
- Good command of spoken Hebrew (C1)
- Good command of spoken English (B2)
- Experience in a contact center or customer facing role (beneficial)
- Experience in technical facing role (beneficial)
- Adaptability to changes in products, process and technology
- Good computer literacy
- Proven track record of excellent attendance and time-keeping
- Good computer literacy
Benefits
- Competitive remuneration scheme
- Social package (healthcare insurance, gift vouchers)
- Sport card discounts
- Company initiatives
- Late/night shifts schedules
- Opportunities for long-term professional career
- Company internal training