French Quality Specialist - Porto, Portugal
Foundever®Porto, Portugal
Posted October 13, 2025
Full Time
About the Company
Foundever is a global leader in customer experience (CX), providing innovative solutions to support operational needs and deliver seamless experiences to customers. With over 150,000 associates and +9 million daily conversations across 45 countries, Foundever combines global scale with an agile, entrepreneurial culture to help companies transform their CX strategies.
Job Description
Foundever is seeking a French Quality Specialist to join their team. This role involves monitoring CSR performance, assessing audits via data analysis, providing feedback, and ensuring adherence to quality standards. The position requires strong organizational, communication, and problem-solving skills, with a focus on continuous improvement.
Requirements
- Native or proficient French
- Native or proficient of English (C2) both verbal and written
- Good organization / time management skills
- Ability to work with a variety of people
- Ability to make fair and consistent judgments
- Ability to solve problems and offer suggestions
- Effective project management
- Adherence to organizational policies
- Constructive feedback skills
- Ability to use Microsoft applications
- EU citizenship or valid work permit for Portugal
Benefits
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance
- Growth opportunities
- Fun and engaging company initiatives
- Life-long skills and experience
- Excellent work culture
