Guest Experience Specialist
Four Seasons Hotels and ResortsSanta Fe, New Mexico, United States
Posted April 7, 2026
Full Time
About the Company
Four Seasons Resort Rancho Encantado Santa Fe is a luxury resort that offers a high-desert refuge in America's land of enchantment.
Job Description
Join our team in Santa Fe as a Guest Experience Specialist at Four Seasons Resort Rancho Encantado Santa Fe. We're seeking a hardworking and driven individual with a strong passion for hospitality and a natural ability to connect authentically with others. You'll use your local knowledge and authentic personality to create memorable guest experiences and exceed guest expectations with exceptional service.
Requirements
- 2+ years of concierge experience, preferably in a luxury hospitality environment
- Knowledge of Santa Fe and New Mexico
- Proficiency in computer navigation and applications including KEY, Opera, Book 4 Time, Outlook, and basic data entry
- Flexible schedule- availability to work evenings, weekends, and holidays
Benefits
- Free and discounted stays at 135 Four Seasons locations worldwide
- Global growth opportunities
- Food & beverage and spa discounts
- Free employee meals
- Complimentary employee parking
- Comprehensive training & development
- 401(k) Retirement Plan
- PTO + sick leave pay
- Medical benefits, including parental leave
