Reservations Agent
Four Seasons Hotels and ResortsNaples, Florida, United States
Posted May 11, 2026
Full Time
About the Company
Four Seasons is a luxury hospitality company that values its employees and strives to create exceptional guest experiences.
Job Description
Reservations Agent role at Four Seasons Resort in Naples, Florida, involving handling room, dining, and spa inquiries, managing reservations, and providing exceptional guest experience.
Requirements
- Previous hospitality, reservations, or customer service experience
- Strong communication skills and a polished, pleasant telephone manner
- Computer proficiency; Opera, ACD, or similar systems a plus
- Excellent spoken English; additional languages beneficial
- Ability to multitask and remain calm in a fast-paced environment
- Flexibility to work days, evenings, weekends, and holidays
Benefits
- Medical
- Dental
- Vision
- 401K with employer matching
- Time off plans
- Complimentary and discounted hotel stays around the world
- Wellbeing and mental health initiatives
- Embracement and promotion of diversity in our workplace
- Complimentary employee meals and beverages
- Tuition reimbursement
