Customer Success Manager

Join a fast-paced, innovative, data-driven startup that is changing the Supply Chain industry through real-time tracking and end-to-end visibility. As a Customer Success Manager, you will provide the best customer experience by building a consultative relationship with your book of business in order to grow and retain customers.

Requirements

• At least 6 years of experience working with enterprise customers in a Customer Success or Account Management type role at a SaaS company
• Supply Chain industry experience preferred
• Excellent ability to multitask and prioritize workload
• Demonstrated ability/flexibility to work cross-functionally in a fast-growing company where fast-paced change is the norm
• Demonstrates a strong drive for efficiency, resolving problems and getting the work done in a timely, quality-focused manner
• Bilingual proficiency (Good to have)

Benefits

• Competitive compensation with stock options
• Outstanding benefits
• Collaborative culture
• 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work
• Parental leave for all parents
• Annual wellness stipend
• Volunteer days