Customer Services Representative ( Remotely )
FreelancerproxDubai, United Arab Emirates
Posted January 5, 2026
Full Time
About the Company
Freelancerprox is a digital marketplace that connects businesses with vetted, top‑tier freelancers, emphasizing quality, transparency, and efficient project delivery. The platform offers built‑in collaboration tools, time‑tracking, and secure payment processing to streamline every engagement. Its proprietary matching algorithms and rigorous vetting process ensure clients find experts who precisely fit their project needs. Freelancerprox also nurtures a community‑driven culture that encourages continuous learning and professional development for freelancers. By blending technology, trust, and mutual growth, the company differentiates itself as a reliable partner for both clients and talent.
Job Description
Freelancer Prox is seeking a highly motivated and dedicated Customer Services Representative to join our team, providing exceptional customer service to clients remotely.
Requirements
- Serve as the first point of contact for customers, responding to inquiries and resolving issues in a timely and professional manner
- Maintain a high level of product knowledge to effectively assist customers with their needs
- Process orders, returns, and exchanges accurately and efficiently
- Collaborate with other team members to ensure customer satisfaction and retention
- Continuously strive to improve customer service processes and procedures