Collections Team Lead

Fresh Prints is a custom apparel startup that partners with students to build real businesses on their campuses. The Finance team is responsible for everything that touches money, and this role sits at the heart of Collections, where revenue becomes real. As a Collections Team Lead, you'll lead a small team, set metrics, and play a key role in shaping how money moves through the company as we scale.

Requirements

• 3-6 years of experience in Collections / AR / financial operations or Operations/project management in fast-paced environments
• 2+ years managing a team (2-5 people)
• Strong data orientation (Excel, dashboards, tracking metrics)
• Ability to define and track key metrics such as: Collections efficiency, Agent productivity, Call volume and conversion
• Proven ability to improve processes or workflows
• Strong ownership and execution mindset
• Excellent communication (especially for difficult conversations)
• Ability to make decisions independently and move fast

Benefits

• Competitive salary
• Health insurance
• Learning and growth opportunities
• High-ownership role in a fast-growing environment