Shift Lead - Swings

Canyon Rim Shift Lead - Swings position summary: The shift lead will accomplish their responsibilities of both behavior techs and supervising the shift. They create weekly schedules for their team, ensuring that the proper shift coverage is completed on each shift. The shift lead will also work to create a positive workflow within their team that follows policies and procedures and supports the residents. They will be in constant communication with the Program Director to ensure that all teams are on the same page and working together for the betterment of the facility.

Requirements

• Understand and implement Switchpoint's mission and values, and adhere to the Staff Code of Conduct and policies and procedures
• Provide exceptional customer service to all residents of the facility
• Keep a daily log of occurrences within the facility on each shift
• Make notes of any special requirements and needs that guests may have
• Reconcile and report any monetary funds, petty cash and other expenditures daily
• Report any resident concerns to the Director/Manager and/or appropriate department leadership team
• Demonstrate a passion for customer service as evidenced by interaction with co-workers, residents, and members of the community
• Laundry (Bedding when soiled or when guests check out.)
• Simple cleaning (Public bathroom, sweeping, mopping, etc)
• Monitor Cameras and log activity
• Complete perimeter checks around buildings and walk-throughs in buildings to ensure safety and security of residents. Log or document any concerns.
• Handle security issues/complaints by calling either non-emergency dispatch or 911 for emergency services.

Benefits

• Medical
• Dental
• Vision
• Life & Disability
• 401k
• EAP (Employee Assistance Program)